Help & FAQs

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4407931 866327

info@kosmetize.co.uk

Help & FAQs

For answers to common questions, please visit our Help and FAQs page. Here, you can find detailed information on:

Placing an order
Shipping options and tracking
Refunds and exchanges
Account management
Skincare and product information

If your question is not answered in our FAQs, feel free to reach out to our customer service team at info@kosmetize.co.uk.

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We are offline:

12 Harvard Road, Gorton, Manchester

M18 8BG

Business Hours

Mon - Fri: Appointment only
Sat - Sun: Closed

CUSTOMER SERVICE

Our customer service team is available to assist you during the following hours:

Monday to Friday: 9:00 AM – 5:00 PM (GMT)

Saturday: 10:00 AM – 2:00 PM (GMT)

Sunday & Holidays: Closed

If you reach out outside of these hours, we will respond to your inquiry on the next business day.

info@kosmetize.co.uk.
07931 866327.
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